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Fire safety



To help you stay safe from fire in your home, we've put together a leaflet full of tips and advice to reduce the risk of fire, including a leaflet for customers living in apartment blocks.

If you live in a block of flats, familiarize yourself with the evacuation procedure for your building - a copy will be just inside the main entrance of your block. Please call us if you’re unsure about the procedure for your building.

Free home fire safety check

Why not invest in your safety by getting a free home check from your local fire and rescue service? They will give you life-saving advice, look for possible fire risks in your home, check your smoke alarms and help you plan escape routes in case the worst ever happens.

You can find out more about fire safety visits by contacting your local fire and rescue service. The contact details are below:


including Bristol, B&NES, North Somerset and South Gloucestershire


0117 926 2061

Devon and Somerset


01392 872200



01452 753333



01380 723601

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