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Report a repair



Due to the impact of the COVID-19 outbreak, our repairs process has changed slightly. To find out more about booking routine repairs and following up repairs you've already reported please read this important information first.

To report a new repair please use MyCuro. It's available 24/7 and secure. You can tell us where the problem is and choose your appointment.

Is it an emergency? Find out how we define emergencies and how to report them here.

If you'd rather not use MyCuro or if you're not a Curo customer, please contact us directly to report a repair.

While the Government's COVID-19 social distancing restrictions are in place, if we need to visit your home to carry out work, here's what we promise to do, and what we ask of you.

Book it, pay it, check it, report it, sort it 
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