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Coronavirus COVID-19 Frequently asked questions

We've answered below some of the questions we're being asked most frequently. We'll update this list regularly, along with our main coronavirus web page at www.curo-group.co.uk/coronavirus

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Coronavirus COVID-19 information

This page has the latest information about our services during the coronavirus outbreak. During this difficult time, we’re doing all we can to meet the needs of our customers and our communities. We will update this information regularly.

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Ask Curo FacebookLive - watch here

Thanks to everyone who joined us for our Ask Curo FacebookLive session on 9th September2020. We received lots of great questions and answered as many as we could live - we'll be getting back to any we weren't able to address when we were live.

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Meet the families helping to design the energy-efficient homes of the future

Four local families in Bath and North East Somerset will be moving in to the region’s first Passivhaus homes at the end of the month. The ultra energy efficient homes were built by Curo at their 700-home development in Bath, Mulberry Park, and have been let at social rent to local families in housing need.

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Return of Bailiffs

At Curo we are aware that many people have found themselves in financial difficulty before and during the pandemic. We want our customers to be aware of the change to how bailiffs can now collect debt. Please read and know your rights; Return of Bailiffs Local authorities in England and Wales can once again use bailiffs to collect outstanding debts from today, af…

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Homes at the Heart of living well

As a housing association we’re backing the national Homes at the Heart campaign that’s appealing to Government to make housing associations like Curo at the heart of the country’s COVID-19 recovery. Helping people to live well is just one way that housing associations play a crucial part in the lives of people and communities across the UK.

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