COVID-19: Latest service status and FAQs
This page has the latest information about our services during the coronavirus outbreak. During this difficult time, we’re doing all we can to meet the needs of our customers and our communities. We will update this information regularly.
A statement from Victor da Cunha, Curo Chief Executive Throughout this pandemic we’ve been working hard to continue to serve our customers and communities. Your safety is our first priority and now we are in a third national lockdown with increasing numbers of people becoming infected, we’re reluctantly having to change some of our services to ensure we can con…
Meet six-year-old community champion Ronnie, who lives in Bath. When Ronnie saw that rubbish had spread across the communal garden where he loves to play, Ronnie took matters into his own hands. Armed with his dad’s litter picker, Ronnie single-handedly cleaned up all the rubbish that had blown across the garden. Ronnie’s mum, Victoria Burman, said: “I’m so proud of what a c…
Meet our Customer Accounts team, and discover the many ways they can help you! For more chats like this you can watch all of our Hot Topics videos here.
A new three-storey show home designed for city living has just been launched at the popular Mulberry Park development in Bath. The Bathwick show home is one of 12 townhouses which will look over the development’s highly anticipated park due to be fully open in 2023.
The Curo Customer Commitment sets out what customers can expect from us as a landlord. Every three months we report how we're performing against this commitment. The latest report for the period July to September 2020 is out now. You can download our full Customer Commitment here.
Last week more than 2,000 people living in Curo’s sheltered housing across Bath & North East Somerset, Bristol and North Somerset received a Christmas wellbeing food and activity gift delivery, along with a Christmas card designed by 14-year-old Curo resident Gina Paradise. The gift packs, made and delivered with stringent COVID-safety measures in place at every…
This Christmas will be like no other. We’re going to be spending a lot more time at home, so make sure your place is safe with these nine tips from our safety team, with links to expert advice from Avon Fire & Rescue: There’s an increased risk of fire in the home at Christmas time, so check your smoke alarms are working. It’s a good idea to test your smoke alarms weekly. Working s…
If you are an EU citizen, resident in the UK by 31 December 2020, you and your family members (including non-EU citizens) need to apply to the EU Settlement Scheme to continue to live, work and study in the UK beyond 30 June 2021.
