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Book it, pay it, check it, report it, sort it

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MyCuro customer portal



Book it, pay it, check it, report it, sort it - Get things done quicker with MyCuro

MyCuro is Curo's secure online portal. It's available 24/7 and is a simple and easy way of managing everyday simple activities from reporting a repair, to making a payment or getting in touch with us with any queries. All you need to register and activate your account is your tenancy number (found at the top of every Curo statement).

Over 7,000 Curo residents are using MyCuro, we think you'll love it, but don’t take our word for it, here’s what other residents say:

- “Pretty simple and quick to do. Good to have this easy option rather than calling up.”
 - “The process was extremely easy and efficient, it’s really helpful being able to access things online.”
 - “So much easier to book on line and even the option to change appointment - just great!”

We've put together a handy introduction to MyCuro, take a look below:

As you can see from the video you can do so much now in MyCuro:

  • Report and book non-emergency repairs for your garage, home or communal area
  • Re-book a repair if you need to change the date
  • Check to see what communal repairs are due to be carried out in your area and report any new ones
  • Make payments - MyCuro is secure and our main online channel for payments
  • Check your account balance and service charges
  • View your rent statements, rent review and service charge letters
  • Generate your own rent statement
  • Request money and general support with your account
  • Set up a new Direct Debit, change an existing one and view payment dates
  • Re-schedule your annual home safety check if original appointment is inconvenient
  • View your current and historical Landlord Gas Safety Record
  • Raise an ASB case and keep up-to-date with progress updates on your case
  • Raise a complaint and see the status progress
  • See when your home improvements/upgrades are due
  • View and update your personal details
  • Get in touch - either by Livechat (available in MyCuro) or send us an enquiry

  • Our short animation gives you an idea of what MyCuro is about and the benefits it brings:

If you need help registering, just get in touch.

Book it, pay it, check it, report it, sort it 
Learn more about MyCuro