Your Housing Officer

Meet your Housing Officer

Your Housing Officer will be at the heart of your community, available to coordinate your enquiries, help resolve local issues, and support your neighbourhood. 

We still have our Customer Contact Team and specialist services, who can support with any issues or concerns. Ideally, we’d still like you to contact us in the normal ways, to make sure we can get you the right support quickly. Your Housing Officer will be out and about in your area and will be setting up some walkabouts and activities to get to know you soon.

Use the information below to find your Housing Officer:

  • 🏠 Bath and North East Somerset Central Team

    Erin Stewart - neighbourhood and community manager

    Erin manages all of the colleagues working in the following locations in central Bath and North East Somerset.


        Laura Lewis - HO

    Areas covered:

    • Lansdown

         Net Burks Way - HO

    Area covered:

    • Kingsmead

         Lynn Quick - HO

    Areas covered:

    • Walcot, Bath
    • Lambridge, Bath

          Mich Sage - HO

    Areas covered:

    • Weston, Bath
    • Newbridge, Bath

            Abi Larder - HO

    Areas covered:

    • Southdown, Bath
    • Westmoreland, Bath
    • Oldfield Park, Bath

           Rowan - HO

    Areas covered:

    • Redland Park, Bath
    • Day Crescent, Bath
    • Pennyquick, Bath
    • Cleeve Green, Bath
    • How Hill, Bath
    • Newton Road, Bath
    • Shaws Way, Bath
    • Highstreet
    • Clyde Gardens, Bath
    • Waterloo Buildings, Bath
    • Linley Close, Bath
    • Woodhouse Road, Bath
    • Camley Green, Bath
    • Lansdeer Road, Bath
    • Highland Road, Bath
    • Walwyn Close, Bath
    • Pennard Green, Bath
    • Poolemead, Bath
    • Bond Court, Bath
    • Carrs Close, Bath
    • Woodview Terrace, Bath

        Kyle - HO

    Areas covered:

    • Whiteway, Bath
    • Sheridan Road, Bath
    • Long Valley Road, Bath
    • Garrick Road, Bath
    • Windrush Close, Bath
    • Ellen House, Bath
    • Wedgewood Road, Bath

         Jacob - HO

    Areas covered:

    • Dominion Road
    • Freeview Road
    • Hanna Close
    • Highland Close
    • Innox Road
    • Long Hay
    • Moorlands
    • North View Close
    • Quebec
    • Shophouse Road

    Jenny - Resident Engagement Officer

  • 🏠 Bath & North East Somerset Rural team

    Becky - neighbourhood and community manager

    Becky manages all of the colleagues working in the following locations, including Fox Hill, Frome, Wiltshire, Midsomer Norton and Radstock.


           Sarah - HO

    Areas covered:

    • Peasedown St John and Radstock:
      • Hillcrest
      • Wellow Lane
      • St Johns Close
      • Braysdown Lane
      • Frederick Avenue
      • Bath Road
      • Albert Avenue
      • Church Road
      • Sunnyside View
      • Eckweek Gardens
      • Tyning Road
      • Jubilee Road
      • Ashgrove
      • Faulkland View
      • Charlotte Place
      • Market Place
      • Fosse Green
      • Chapel Court
      • Huish Court
      • North Down Road
      • Duchy Close
      • Princes Street
      • Overdale
      • Eastdown Road
      • Foxcote Terrace
      • Chichester Place
      • Pritchard Mews
      • Pine Court
      • Woodborough Road
      • Springfield Crest
      • Manor Copse Road
      • Magdalane Road
      • Manor Park
      • Manor Terrace
      • Writhlington Court
      • Riverside Mews
      • Lewin House
      • Nelson Ward Drive

          Henry - HO

    Areas covered:

    • Camerton
    • Wellow
    • Tunley
    • Marksbury
    • Shoscombe
    • Englishcombe
    • Freshford
    • Hinton Charterhouse
    • Midsomer Norton North
    • Paulton
    • Timsbury

         Jonathan - HO

    Areas covered:

    • Wiltshire:
      • Trowbridge
      • Melksham
      • Chippenham
      • Westbury
      • Devizes
      • Corsham
      • Warminster
    • Frome

              Martin - HO

    Area covered:

    • Fox Hill, Bath

           Michelle - HO

    Areas covered:

    • Combe Down, Bath
    • Odd Down, Bath

         Tracy - HO

    Areas covered:

    • East Bath:
      • Bradford on Avon
      • Batheaston
      • Bathford
      • Bathampton
      • Bathwick
      • Widcombe
      • Lyncombe
      • High Littleton

              Alice - HO

    Areas covered:

    • Westfield
    • Midsomer Norton, Redfield and Radstock:
      • North View
      • Sycamore Road
      • Lillington Road
      • Queens Road
      • Hawthorn Road
      • Kilmersdon Road
      • Grove Wood Road
      • Huish Court
      • Queens Gate

    Your Resident Engageament contact for this area.

  • 🏠 Bristol, South Glos and North Somerset team

    Alex Beard - neighbourhoods and communities managers

    Alex manages all of the colleagues working in the following locations in Bristol, South Glos and North Somerset.


       Jill - HO

    Area covered:

    • Keynsham South

         Susan - HO

    Areas covered:

    • Keynsham North
    • Bitton and Oldand Common
    • Hanham
    • Kingswood
    • New Cheltenham
    • Woodstock

              Rhiannon - HO

    Areas covered:

    • Keynsham East
    • Saltford
    • Lawrence Hill
    • Easton
    • Stockwood
    • St George Central
    • St George Troopers Hill
    • St George West
    • Brislington West
    • Hillfields
    • Frome Vale
    • Central Bristol

              Melanie - HO

    Areas covered: 

    • Chew Valley 
    • Clutton and Farmborough
    • Hartcliffe
    • Hartcliffe and Withywood 
    • Mendip
    • Mendip Hills
    • Mendip West
    • Publow
    • Whitchurch

             Kris - HO

    Areas covered:

    • Backwell
    • Banwell and Winscombe
    • Blagdon and Churchill
    • Chipping Sodbury and Cotswold Edge
    • Clevedon
    • Clevedon East
    • Clevedon South
    • Clevedon Yeo
    • Cleveland East
    • Congresbury and Puxton
    • Hutton and Locking
    • Locking
    • Nailsea West End
    • Nailsea Yeo
    • Nailsea Youngwood
    • Pill
    • Portishead East
    • Portishead North
    • Portishead West 
    • Weston Super Mare Kewstoke
    • Weston Super Mare S
    • Winscombe
    • WSM central
    • WSM Milton
    • WSM MW
    • WSM South West
    • Yatton

               Anslem - HO

    Areas covered:

    • Avonmouth and Lawrence Weston
    • Bradley Stoke South
    • Charlton and Cribbs
    • Henbury and Brentry
    • Redland 
    • Sherston
    • Stoke Gifford
    • Stoke Park Cheswick
    • Thornbury 
    • Westbury-on-Trym and Henleaze
    • Yate North

               Natalie - HO

    Areas covered:

    • Bishopston and Ashley Down
    • Bishopsworth
    • Clifton
    • Clifton Down
    • Cotham
    • Eastville
    • Lockleaze
    • Long Ashton 
    • Southville
    • Stoke Bishop

           Syndi - HO

    Areas covered: 

    • Filwood
    • Hengrove
    • Knowle
    • Windmill Hill
    • Whitchuch

           Hannah - Resident Engagement Officer