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You said... we did - December 2019

Thanks for all your feedback. We always listen carefully to what customers tell us - you're the best people to help us make changes for the better. Here's the latest in our regular round-up of some of the thins you've said, and what we've done as a result: You said: That when reporting issues in shared communal areas or in your estate – things like fly tipping or cleaning - that y…

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Congrats to Ellen, our first Countdown to Christmas winner

Ellen Giles the first winner from our Digital Countdown to Christmas competition popped into the office yesterday to pick up her prize of £100 Love2Shop vouchers! Happy shopping Ellen. The second week of our competition is well and truly underway, could it be you this week? Not entered yet? You have until midnight Thursday. Here's how to enter.

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Rent on time - never be in arrears again

“I paid my rent at the end of every month. So why was I still receiving text messages and letters from Curo saying I was in ‘arrears’?” Curo tenant Amy was puzzled, so she got in touch with our Customer Accounts team to ask for help.

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Love Snow Hill launched

Snow Hill was buzzing last night. Bee boxes built, tulip bulbs planted, plans perused! #LoveSnowHill is underway! Great to see so many people at the launch night for LoveSnowHill, a year of exciting activities to improve the wonderful outdoor spaces across the Snow Hill estate. Special thanks to the Snow Hill Residents' Association, Bell Group, Bathscape, our ground…

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Bath’s free wellbeing retreat holds open-doors day

Between 1pm and 4pm on Friday 13 December, Curo's Wellbeing House in Bath is opening its doors, giving local people the chance to look around this free retreat overlooking the city. The Wellbeing House, which won the UK Housing Award in 2018, provides a retreat for those experiencing mental health distress. It's a place where people can stay for a few days, getting sup…

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A Roof Over My Head

'A Roof Over My Head' is a new film, funded by St John’s Foundation and created by Meaningful Films, that shows the realities of homelessness and the life-changing work that is being done by local organisations including Curo to help.

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Curo fundraising tops £25,000 in two years for Bath hospital

Staff working at Bath-based housing association Curo have smashed their own fund-raising record having raised £17,000 so far this year for the Bath Royal United Hospital’s Forever Friends Appeal. Every year Curo colleagues nominate and vote for a local charity they would like to support. For the second year running staff chose to support the Royal United Hospit…

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