Useful contacts
If you're looking for independent advice about money or benefits, try these organisations:
Universal Credit - new freephone numbers
- Live Service: 0800 328 9344
- Full Service: 0800 328 5644
- Housing Line: 0800 328 3844
- Sanctions Line: 0800 328 9744
- Live to Full Service Transfers: 0800 328 7844
- UC/WA Welsh Line: 0800 328 1744
- Text phone: 0800 328 1344
- Performance Measurement: 0800 328 2144
- Payment Services – creditors/landlords: 0800 328 0128
- Payment Services – customer contact: 0800 328 0172
Find out more about Universal Credit here.
Housing Benefit and Council Tax advice
Bath Housing Benefit and Council tax
revenues_benefits@bathnes.gov.uk
01225 477777
Bristol City Council
0117 922 2000
Mendip District Council
01749 648999
North Somerset Council
01934 888888
Wiltshire Council
0300 4560110
Taunton Deane Borough Council
018523 356356
South Gloucestershire Council
01454 868009
Credit unions and bank accounts
Bristol Credit Union
(open to all Curo residents, wherever you live)
0117 924 7309
Barclays
Offering a basic bank account
North Somerset Credit Union
For people living or working in North Somerset
01934 429573
Money Advice
08456 308991
Severn Four Credit Union
0117 938 1439
Citizens Advice Bureaux
Bath Citizens Advice Bureau
08448 487919
Bristol Citizens Advice Bureau
0117 946 2554
North East Somerset Citizens Advice Bureau
0117 986 2345 / 01761 418599
North Wiltshire Citizens Advice Bureau
08451 203707
West Wiltshire Citizens Advice Bureau
08444 994106
Others
Money Advice Service
Free independent advice, budgeting help and debt advice.
0300 500 5000
Turn 2 Us benefits calculator
www.turn2us.org.uk/benefits_search.aspx
Bristol Debt Advice Centre
0117 954 3990
SWAN Advice
01761 432445
Illegal Money Lending Team
0300 5552222
Debt Advice Foundation
0800 779 71 36
Family Information Service (for B&NES)
01225 395343
Getting online
You can access the internet through your local library - find out more here.