Useful contacts

If you're looking for independent advice about money or benefits, try these organisations: 

Universal Credit - new freephone numbers

Find out more about Universal Credit here.


 

Housing Benefit and Council Tax advice

Bath Housing Benefit and Council tax

Email them
Call them on 01225 477277

Bristol City Council

Call them on 0117 922 2000

North Somerset Council

Call them on 01934 888 888

Wiltshire Council

Call them on 0300 456 0100

South Gloucestershire Council

Call them on 01454 868 009

Somerset Council

Call them on 0300 123 2224


 

Credit unions and bank accounts


Great Western Credit Union

(open to all Curo residents, wherever you live)

Email them
Call them on 0117 924 7309

Search for a basic bank account

Find one to suit your needs here.

West country Savings & Loans

Email them

Call them on 0800 304 7041

MoneyHelper

Visit their website here.

Call them on 0800 138 7777


 

Citizens Advice

Bath Citizens Advice 

Call them on 0808 278 7897

Bristol Citizens Advice

Call them on 0808 278 7957

North Somerset Citizens Advice

Call them on 0808 278 7973

Wiltshire Citizens Advice

Call them on 03444 111 444

South Gloucestershire Citizens Advice

Call them on 0808 278 7947

North Somerset Citizens Advice

Call them on 01934 836201


 

Others

Moneyhelper

Free independent advice, budgeting help and debt advice can be found here.

Call them on 0300 500 5000

Turn 2 Us benefits calculator

Use the benefits calculator here. 

Bristol Debt Advice Centre

Email them

Call them on 0117 954 3990

Stop Loan Sharks

Call them on 0300 5552222

Email them

You can find advice about Dealing with loan sharks here.

Debt Advice Foundation

Call them on 0800 043 4050

Debt Advice Foundation

Family Information Service (for B&NES)

Email them

Call them on 01225 394041

Family Information Service (for Bristol)

Email them 

Call them on 0117 3574192

Family Information Service (for Wiltshire)

Email them

Call them on 0300 003 4561

Family Information Service (for South Gloucestershire)

You can find their online application form by following this link.

Call them on 01454 868008

Great Western Credit Union

You can fine more information on their website here.

Step Change

You can find their online application form by following this link.

Call them on 0800 138 1111

National DebtLine

Visit their website for help and advice.

Call them on 0808 808 4000

PayPlan

Visit their website for help and advice.

Call them on 0800 316 1833 Mon to Fri 8am–8pm, Sat 9am–3pm


Getting online

You can access the internet through your local library - find out more by following this link.