Useful contacts
If you're looking for independent advice about money or benefits, try these organisations:
Universal Credit - new freephone numbers
Find out more about Universal Credit here.
Housing Benefit and Council Tax advice
Bath Housing Benefit and Council tax
Email them at benefits@bathnes.gov.uk
Call them on 01225 477277
Bristol City Council
Bristol City Council
Call them on 0117 922 2000
North Somerset Council
North Somerset Council
Call them on 01934 888 888
Wiltshire Council
Wiltshire Council
Call them on 0300 456 0100
South Gloucestershire Council
South Gloucestershire Council
Call them on 01454 868 009
Somerset Council
Credit unions and bank accounts
Great Western Credit Union
(open to all Curo residents, wherever you live)
Email them at info@gwcu.org.uk
Call them on 0117 924 7309
Barclays
Offering a basic bank account.
West country Savings & Loans
Email them at mail@westcountry.org.uk
MoneyHelper
Citizens Advice
Bath Citizens Advice
Bristol Citizens Advice
Bristol Citizens Advice website.
North Somerset Citizens Advice
North Somerset Citizens Advice website.
Wiltshire Citizens Advice
Wiltshire Citizens Advice website.
South Gloucestershire Citizens Advice
South Gloucestershire Citizens Advice website.
North Somerset Citizens Advice
North Somerset Citizens Advice website.
Others
Money Advice Service
Free independent advice, budgeting help and debt advice can be found here.
Turn 2 Us benefits calculator
Use the benefits calculator here.
Bristol Debt Advice Centre
Email them at mail@talkingmoney.org.uk
Stop Loan Sharks
Email them at reportaloanshark@stoploansharks.gov.uk
You can find advice about Dealing with loan sharks here.
Debt Advice Foundation
Family Information Service (for B&NES)
Email them at councilconnect@bathnes.gov.uk
Call them on 01225 394041
Family Information Service (for Bristol)
Email them at askcyps@bristol.gov.uk
Call them on 0117 3574192
Family Information Service (for Wiltshire)
Email them at earlyyears@wiltshire.gov.uk
Call them on 0300 003 4561
Family Information Service (for South Gloucestershire)
You can find their online application form by following this link.
Call them on 01454 868008
Great Western Credit Union
You can fine more information on their website here.
Step Change
You can find their online application form by following this link.
Call them on 0800 138 1111
National Debt Line
Visit their website for help and advice.
Call them on 0808 808 4000
PayPlan
Visit their website for help and advice.
Call them on 0800 316 1833 Mon to Fri 8am–8pm, Sat 9am–3pm
Getting online
You can access the internet through your local library - find out more by following this link.