Homes for Good
When you get in touch to let us know that there’s a problem with damp, mould or condensation in your home you’ll be asked some questions by a member of our customer contact team, and they’ll ask you to send in some photos, if possible.
We understand that damp and mould is a concern for many of our customers. We take all reports of damp and mould seriously, and as part of our vision to ensure that by 2034 everyone feels proud about about the quality of their home, we’re committed to tackling any cases that arise.
What causes damp? Damp is usually caused by some sort of structural issue with the building. For example, a leaking roof, leaking internal waste or supply pipework, failed damp course.
We know that damp and mould is a problem across the sector in homes all over the country, and our customers’ homes are no different. At Curo, we’re committed to tackling the issue so that everyone can feel proud about the quality of their home.
The Pantry, Curo’s support service and foodbank, will be closed until further notice so that we can carry out repairs to the building.
Christmas is a time for celebration, but fairy lights, trees, candles, and even cooking, can be potential hazards if you’re not careful.
Curo’s Money Advice service has put more than £1.1 million into customers’ pockets over the past year. An experienced and friendly team of advisors work in-house at Curo. They use their in-depth knowledge of budgeting, debt management, benefits and grants to help customers manage their finances and access money they wouldn’t otherwise get. “The team are delighted tha…
