News

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Community catch-ups – making a real difference for our customers

Over the past 12 months, our Resident Engagement team — Hannah and Neil — have been out across our communities, meeting customers, listening to concerns and offering support. In that time, they’ve completed 82 Community Catch Ups and spoken with 915 households.

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Facebook LIVE is back!

Wednesday 18 February, 7pm to 8pm. If you’ve got any burning issues or questions you want to put to our senior team, live and direct, here’s your chance.

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Social housing regulator shares Curo inspection judgement

Its judgement is based on an inspection carried out over several months earlier this year. The Regulator of Social Housing looked at all aspects of the organisation and the services we provide to customers. The report provides a rigorous and independent overview of our strengths and areas for improvement.

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Join us for our January Facebook Live

Join us on Wednesday 11 January for our Facebook Live Q&A with Curo Executive Director of Customer Experience Paul Harris and Director of Accounts and Lettings Emma Owens. They'll do their best to answer as many of your questions as they can between 7-8pm.

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Enter our spook-tacular Halloween competition

Get in the Halloween spirit and show off your Spook-tacular side in our Halloween fancy dress competition! It’s open to all ages and your furry friends too - with our all new best dressed pets’ category. It’s easy to enter. Just post photos of you or your pet decked out in your goulish garms on the Halloween VoiceBox forum competition page here. The more unique and eye-cat…

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What are disrepair claims?

You may have seen adverts on social media from firms offering to claim ‘no-win, no-fee’ compensation from landlords who fail to repair homes in a reasonable time. These are called ‘disrepair’ claims. At our latest Facebook Live Q&A, a Curo customer asked Paul Harris, Executive Director of Customer Experience, to explain disrepair claims. “There’s a phenomenon in our sect…

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Ask Curo Facebook Live April 2022 - watch again

Thanks to everyone who joined us for our Ask Curo Facebook Live session on 12 April 2022. We received lots of great questions and answered as many as we could live - we'll be getting back to any we weren't able to address when we were live. You can watch all of our Facebook Live sessions here. We hope to hear from you in our next live chat.

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Ask Curo Facebook Live March 2022 - watch again

Thanks to everyone who joined us for our Ask Curo Facebook Live session on 8 March 2022. We received lots of great questions and answered as many as we could live - we'll be getting back to any we weren't able to address when we were live. You can watch all of our Facebook Live sessions here. We hope to hear from you in our next live chat.