News

Post image

On Air - Paul Harris chats with Somer Valley FM

Paul Harris, Executive Director Customer Experience, has been talking to Somer Valley FM about Curo, discussing a wide range of topics including what's changed in our customer service, the Housing Ombudsman and improving our homes. Listen to all of Paul's interviews here: We'll be publishing more On Air interviews with Curo directors on our Youtube channel here.

Post image

Safety first: electricity dos and don’ts

DON’T DO IT YOURSELF! DIY wiring can lead to electrical parts overheating, causing fires, shocks and death. DON’T OVERLOAD SOCKETS Plugging too many devices into one socket, and over-using extension leads, can lead to overheating and fires. DO BUY REPUTABLE ELECTRICAL GOODSCheaper, ‘unofficial’ electrical products such as phone chargers may not meet safety regula…

Post image

Complaints 'Learning Labs'

At Curo getting it right first time is really important to us. Sometimes we get it wrong. What’s important when this happens is how we react and put it right while learning from the experience so it doesn’t happen again.Over the last year we’ve made some changes to improve the way we deal with the issues you report to us. We‘ve conducted an intensive training programme f…

Post image

GP practice-based social prescribing scheme helps people improve wellbeing

People across Bristol, North Somerset and South Gloucestershire are being supported to improve their wellbeing through social prescribing schemes run by GP practices. Today (18 March 2021) - National Social Prescribing Day - Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group, which commissions the scheme, is celebrating the peo…