Our Policies
Our policies set out what Curo does, our principles and commitments. They demonstrate how we live our values and how we deliver out strategies.
Find all our policies below:
- Acceptable Behaviour Policy
- Adverse Weather Policy
- Compensation policy
- Complaints Policy (Excluding Enterprise)
- Curo Enterprise Ltd - Health and Safety Policy Statement
- Curo Social Media House Rules
- Data Protection Policy
- Electrical Safety Policy
- Emergency Housing, Temporary Accomodation and Home Loss Policy
- Empty Homes Management Policy
- Inclusion and Belonging Policy
- Health and Safety Policy and Statement - Curo Group Ltd
- Gas, Solid Fuel, Oil, Renewable and Communal Heating Policy
- Home Adaptations and Disability Funding Grant Policy
- Housing Options Policy
- Lead Hazard Policy
- Lettings Policy
- Mechanical Services Policy
- Privacy Policy & cookies
- Procurement Policy
- Property Consents Policy
- Property Safety Policy
- Service Charge Policy
- Rent Setting Policy
- Responsive Repairs Policy
- Safeguarding Children and Vulnerable Adults Policy
- Shared Spaces Policy
- Shareholder Membership Policy
- Social Tenant Access To Information Requirements (Stairs) Policy
- Tackling Damp, Mould and Condensation Policy
- Tenancy Compliance Policy (ASB, Hate Crime, Restorative Justice)
- Tenancy Consents Policy
- Tenancy Compliance Policy (Domestic Abuse)
- Tenancy Fraud Policy
- Tenure Policy
- Tenancy Sustainment Policy
- Water Safety Policy