Home >Work for us >Help finding work > Job interview tips

Contact us Comments & complaints

Job interview tips

Watch our guide to the perfect job interview

 

Interview tips

Your interview is your chance to really sell yourself and show an employer that you are the right candidate for the job.

The key to a successful interview is preparation!

Before your interview:

  • Read the job description carefully so you understand what the role involves and what the employer is looking for.
  • Learn about the company before your interview. Look at their website to understand their values, what they do, and why you’d like to work for them.
  • Prepare examples of your experience. Think of times when you’ve shown your skills, such as giving good customer service or handling a difficult situation and how you resolved it.
  • Make notes if it helps you feel more confident. You can bring them to your interview—just let the interviewer know you may refer to them.
  • Plan your journey in advance. If you’re using public transport, allow extra time in case of delays. If you’re driving, think about traffic and parking.
  • Get ready the day before. Choose your outfit, make sure it’s clean and appropriate, and aim to look smart and presentable on the day.

During the interview:

  • Arrive 10–15 minutes early. This gives you time to settle in, relax, and prepare before your interview starts.
  • Try to stay calm. It’s normal to feel nervous, and your interviewer will understand. If you feel flustered, take a deep breath or have a sip of water.
  • Listen carefully to each question and answer as clearly as you can. Try to include examples to show your skills and experience.
  • If you’re unsure, ask. If you didn’t hear or can’t remember the question, it’s okay to ask the interviewer to repeat it—don’t guess.
  • Prepare some questions to ask. This shows you’re interested in the role and want to learn more about the job and the company.

After the interview:

  • If you’re successful, the employer will contact you. They will confirm your start date and send you any forms or information you need before you begin.
  • If you’re unsuccessful, the employer will still let you know. It’s a good idea to ask for feedback, as this can help you improve and feel more confident in future interviews.