Curo chats: Keeping you and your family safe in your home
Ashima, Dan and Katie are chatting through how we're working with you to keep your home, your building and your family and neighbours safe during the COVID-19 pandemic.
News
We’ve now changed the way we take payments by phone or online using Allpay
We've changed the way customers can make payments by phone or online. If you currently make payments using Allpay online, by phone or using the Allpay app, you’ll need to know this:
Letter to social housing residents from the Housing Minister
The Government's Minister of Housing has published a letter to all social housing residents setting out the measures that are in place to support you during the next phase towards reopening society.
Annual Gas Safety Check appointments now on MyCuro
Annual gas safety check appointments are now available online through MyCuro. How does it work?When your next annual gas safety check is due you’ll receive a letter from us to let you the date the engineer will be visiting. If this isn’t a convenient date and time you can now head to MyCuro and book in a new date on the Home Safety page.
Curo resumes construction operations
Curo’s housebuilding division is today re-opening construction sites across the West of England, in line with government instructions and the three-step plan to end the coronavirus lockdown unveiled on Sunday 10 May. Prime Minister Boris Johnson actively encouraged construction and manufacturing operations to resume while urging companies and workers to continue to observe physical distancing measures.
Hotpoint and Indesit washing machine recall
If you have a Hotpoint or Indesit washing machine, it's important you check whether it's a model with a known fault.
Supporting the community through the Coronavirus lockdown
Since the start of the Coronavirus lockdown, The Hub at Mulberry Park has had to close its doors to protect public health. But while classes and meetings have been temporarily suspended, the Hub’s team have quickly adapted to the new ‘normal’ and found other ways to support the communities of Mulberry Park, Foxhill and the wider Combe Down.
You said... we did - April 2020
Thanks to every Curo customer who has given us suggestions, ideas and feedback. We do take notice of your feedback and make changes for the better. Here's the latest look at some of the things you've said, and what we've done as a result: