News

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New Tax Credit changes

Tax Credit Changes, New Regulations as of the 15th January 2021 Tax Credits Reviews and Appeals enables HMRC to allow full backdating of disability elements which were previously prevented by time limits. HMRC can now review Tax Credit awards that are no longer in payment or where the claim has been finalised to backdate disability elements including Disab…

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Is your benefits cap 'grace period' ending?

At Curo we're very aware of the financial difficultly customers can be put in if affected by the Government's benefit cap. If you’re claiming Universal Credit because you stopped working or your earnings went down you may have been exempted from the benefits cap. This exemption lasts nine months, and the Government has confirmed that they will not be extending this nine-month 'grace period'.

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Six-year-old recycling hero Ronnie cleans up

Meet six-year-old community champion Ronnie, who lives in Bath. When Ronnie saw that rubbish had spread across the communal garden where he loves to play, Ronnie took matters into his own hands. Armed with his dad’s litter picker, Ronnie single-handedly cleaned up all the rubbish that had blown across the garden. Ronnie’s mum, Victoria Burman, said: “I’m so proud of what a c…

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New show home launches at Mulberry Park

A new three-storey show home designed for city living has just been launched at the popular Mulberry Park development in Bath. The Bathwick show home is one of 12 townhouses which will look over the development’s highly anticipated park due to be fully open in 2023.

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Christmas angels deliver festive cheer to 2,000 sheltered residents

Last week more than 2,000 people living in Curo’s sheltered housing across Bath & North East Somerset, Bristol and North Somerset received a Christmas wellbeing food and activity gift delivery, along with a Christmas card designed by 14-year-old Curo resident Gina Paradise. The gift packs, made and delivered with stringent COVID-safety measures in place at every…

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Help us design our new customer experience strategy

It’s been nearly three years since we developed our customer experience strategy, which sets out how we will deliver renowned customer service, our first strategic priority. A lot has changed since then, and a huge amount has happened in just the last few months including the COVID-19 pandemic, the social housing white paper and changes to legislation around bui…