Homes for Good
Join VoiceBox and complete the short Getting to Know you survey for the chance to win some prizes. What's VoiceBox?To make it easier for customers to give us feedback about all of the services we provide, we've launched VoiceBox our customer feedback platform, back in 2018. VoiceBox is an informal place where Curo customers can have their say about Curo’s services. I…
Use this service to tell us about a change in your circumstances, and upload supporting evidence.To set up your online account, you will need your: TitleLast nameNational Insurance numberDate of birthPostcodeCurrent claim reference numberYou can find your claim reference number under your address on any letters that we have sent you about your claim. View o…
Join Mia and Laura from Curo's Response team as they explain the types of repairs we're able to carry out during the third lockdown.
Stay warm and keep condensation at bay with these simple tips from our repairs colleagues:
Tax Credit Changes, New Regulations as of the 15th January 2021 Tax Credits Reviews and Appeals enables HMRC to allow full backdating of disability elements which were previously prevented by time limits. HMRC can now review Tax Credit awards that are no longer in payment or where the claim has been finalised to backdate disability elements including Disab…
Curo’s Mulberry Park development of 700 homes, open spaces and community facilities in Bath was found to be an ”unqualified success” after being assessed against the Building for a Healthy Life principles, the country’s standard for creating neighbourhoods that are better for people and nature.
At Curo we're very aware of the financial difficultly customers can be put in if affected by the Government's benefit cap. If you’re claiming Universal Credit because you stopped working or your earnings went down you may have been exempted from the benefits cap. This exemption lasts nine months, and the Government has confirmed that they will not be extending this nine-month 'grace period'.
Curo colleagues Ayesha, Jamal and Judith share their personal experiences of hate crime as housing association employees.
Meet six-year-old community champion Ronnie, who lives in Bath. When Ronnie saw that rubbish had spread across the communal garden where he loves to play, Ronnie took matters into his own hands. Armed with his dad’s litter picker, Ronnie single-handedly cleaned up all the rubbish that had blown across the garden. Ronnie’s mum, Victoria Burman, said: “I’m so proud of what a c…
Meet our Customer Accounts team, and discover the many ways they can help you! For more chats like this you can watch all of our Hot Topics videos here.
