News

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Other ways to get in touch while our phone lines are busy

If you’re trying to contact us by phone, we’re sorry if you’re having to wait a long time for your call to be answered. At the start of April, we have a large number of colleagues unable to work because they have COVID. You might find it quicker and easier to contact us using MyCuro, Livechat, by texting us or using WhatsApp. We’re doing all we can to help every customer who need…

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If you get Government payments into a Post Office account, take action

Do you get tax credits, Child Benefit or Guardian’s Allowance paid into a Post Office account? If so, you'll need to transfer your account by 5 April 2022. HMRC will stop making payments to Post Office card accounts after 5 April. Tell HMRC your new account details so you don’t miss out on these payments. If you miss this deadline, your payments will be paused until you tel…

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Money saving tips

The excellent MoneySavingExpert website is packed with practical tips for saving money. This page links you directly to information and advice from MoneySavingExpert plus a few other sources.

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It's easier than ever to manage your rent and money at MyCuro

Although we no longer routinely post rent statements to customers, we've made it easy to request your own rent statement based on the dates you choose. We’ve also made it easier for you to find all the information money and rent information you need on MyCuro.

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Beware of scammers. Report it to stop it!

More than two thirds of adults (36 million) have been targeted by a scammer since January this year. While people aged over 55 are more likely to be targeted, those 34 and under are almost five times more likely to fall victim to a scam. Younger people were most likely to be targeted by text or messaging service, while those over 55 were most likely to be targeted over the phone.

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Curo Hot Topics - Universal Credit

Sarah and Dawn from Curo's Customer Accounts Team talk all things Universal Credit. Are you claiming for everything you're entitled to? Get in touch today to find out. Enjoy this discussion? We have even more chats like this on our Youtube channel.

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Curo Hot Topics - Money advice from Customer Accounts

Sarah and Dawn from Curo's Customer Accounts team talk about ways they can help make your money go further. Enjoy this discussion? We have even more chats like this on our Youtube channel. Get in touch with our Customer Accounts team here.