News

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What are disrepair claims?

You may have seen adverts on social media from firms offering to claim ‘no-win, no-fee’ compensation from landlords who fail to repair homes in a reasonable time. These are called ‘disrepair’ claims. At our latest Facebook Live Q&A, a Curo customer asked Paul Harris, Executive Director of Customer Experience, to explain disrepair claims. “There’s a phenomenon in our sect…

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Contact Team closed on 21 June

Our Contact Team will be closed on Tuesday 21 June 2022 for training. This means that we won’t be available to answer routine questions by phone, email, Livechat or Whatsapp. Reception will also be closed to visitors that day. Our Out Of Hours team will be on hand to deal with any emergency repairs or situations. As always, MyCuro is available 24/7 for you to raise routin…

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Saving older trees as a home for wildlife

Curo is using a special pruning method to save older trees so that they can be kept as habitats for wildlife. Joe Robson, senior arborculturalist at Curo, looks after 7,000 trees across our estates. “We use a method called ‘tree veteranizing’ to keep the ecological benefits of the tree while managing the risk it poses,” said Joe. “Branches are cut to make the tree look as if…

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Curo community comes together to celebrate Jubilee

Residents living in Curo sheltered accommodation were treated to live music, a delicious buffet and raffle at an event to celebrate HM The Queen’s Platinum Jubilee. The celebration, at All Saints Centre, Bath, on 9 June, was one of three Jubilee parties which have brought Curo communities together, providing fun and company for older people. Local DJ Infinity Alex…

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What does the Government's May 2022 cost of living announcement mean for your wallet?

On 27 May 2022, the Government announced a £15 billion package of actions to provide support to millions of households across the UK struggling with the rising cost of living. These measures include a discount on energy bills, a one-off cost of living payment for those on means-tested benefits and in receipt of disability benefits, as well as a £500m increase to the Household Support Fund. Here's a summary of these measures:

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Tintagel Close to be redeveloped by Curo

Housing association Curo has announced its intention to demolish and redevelop a block of 44 maisonettes at Tintagel Close in Keynsham, following a prolonged period of consultation with residents of the estate.