MyCuro customer portal

Book it, pay it, check it, report it, sort it - Get things done quicker with MyCuro

MyCuro is Curo's secure online portal. It's available 24/7 and is a simple and easy way of managing everyday simple activities from reporting a repair, to making a payment or getting in touch with us with any queries. All you need to register and activate your account is your tenancy number.

Over 8,000 Curo residents are using MyCuro, we think you'll love it, but don’t take our word for it, here’s what other residents say:

- “Pretty simple and quick to do. Good to have this easy option rather than calling up.”
 - “The process was extremely easy and efficient, it’s really helpful being able to access things online.”
 - “So much easier to book on line and even the option to change appointment - just great!”

We've put together a handy introduction to MyCuro, take a look below:

As you can see from the video you can do so much now in MyCuro:

• Report and book non-emergency repairs for a date that works for you
• Re-book a repair if you need to change the date
• Check to see what communal repairs are due to be carried out in your area and report any new ones
• Make payments - MyCuro is secure and our main online channel for payments
• Check your account balance and service charges
• View your rent statements, rent review and service charge letters
• Request money advice
• Set up a new Direct Debit, change an existing one and view payment dates
• Re-schedule your annual home safety check if original appointment is inconvenient
• View your current and historical Landlord Gas Safety Record
• Raise an ASB case and keep up-to-date with progress updates on your case
• Raise a complaint and see status progress
• See your home improvement/upgrade dates
• View and update your personal details
• Contact us - send us any enquiries/queries you may have

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  Our short animation gives you an idea of what MyCuro is about and the benefits it brings:

If you need help registering, just get in touch.