Groups and forums

Work as a team to analyse performance and customer feedback from across the business to direct future scrutiny activities.

Learn more here.

Our Board Connect sessions ensure that Curo’s Board can hear directly from customers about our services. They’re an important way for us to listen and learn from our customers.

Find out more here.

Parachute into the business to review a specific service area and provide ideas for improvement.

Learn more here.

Read our group review here.

Interested in joining our action group?

Email voicebox@curo-group.co.uk or fill out our form here.

More information can be found here.

Approximately 14% of our customers identify as being from Black, Asian or Minority Ethnic communities. We want to ensure that all our services are accessible and designed around the needs of all our customers - by joining this new action group you can help us to do this.

Learn more here.

If you have a disability, share your experience with us at the Disability Action Group.

Learn more here.

Help us to test our complaints process in the complaints review forum.

Learn more here.

Are you interested in how we manage the tenancy compliance cases we receive?

Learn more here.

Learn how we deliver component upgrades like new kitchens and bathrooms and help us to improve.

Learn more here.

Review performance and help us improve our local estates services on the Estates Partnership Board.

Learn more here.

Review Curo's Repairs performance and help us improve what we deliver.

Learn more here.

Want to get involved in shaping the future around how we communicate and approach various different topics for improvement?

Learn more here.

If you are an older person, discuss issues and topics around our older persons services at SHOP – ‘sheltered housing for older people.

Learn more here.