Management Transfers

Our tenancies are usually long term and secure, with Assured Tenancies lasting a lifetime. However, there are some circumstances in which we’ll agree to an emergency move.  

What is a Management Transfer?

Management Transfers are an emergency move for a current resident who meets specific criteria. They used to be called Direct Lets.

How can I apply for a Management Transfer?

Current residents who wish to move to another of our properties (known as a transfer) should apply through the local council's choice-based lettings scheme.

Here are the choice-based lettings schemes in the local authorities in which we have homes:

• Bath & North East Somerset Homesearch
• HomeChoice South Gloucestershire
• Bristol HomeChoice
• North Somerset Housing Jigsaw
• Homes 4 Wiltshire
• Homefinder Somerset

When might Curo agree to a transfer? 

We may approve a transfer and give priority for a suitable vacancy if a resident:

• Is a victim of a hate crime, domestic violence, or faces another safeguarding concern with a severe, immediate and unmanageable threat to their life (supported by evidence from agencies like the Police, social services, or an independent domestic violence advocate).
• Lives in a property with special facilities or support they no longer need.
• Needs to move permanently or temporarily for emergency work, major repairs, or redevelopment.
• Lives in a first-floor flat and has a medical need to move to a ground-floor property within the same scheme.
• Has succession rights to a tenancy but not to the specific property (for example, due to its size, location, or adaptations).

In these cases, we may offer the resident a vacancy directly as a Management Transfer.

When will Curo not agree to a transfer?

We will not normally approve transfers for residents with unpaid rent or who breach tenancy conditions (for example, neglecting their home). However, we’ll assess each case individually. If there are exceptional reasons, such as safety concerns, we may approve a discretionary move despite tenancy breaches.

Mutual exchanges

If you want to move, mutual exchanges are another option. If you have an Assured or Secure tenancy, and have a clear rent account, don’t owe us any money for other debts and aren’t in breach of any other tenancy requirements, you can swap your home with another council or housing association resident. Find out more here.