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The right move... Sally and Aaron's Passport to Housing story

 

 

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Weston couple Sally and Aaron needed to move, but debts meant taking on a new tenancy was going to be hard. Sally explains how Curo's Passport to Housing service helped them clear their debts and make the right move...

"Living in a fourth floor flat was impacting on Aaron’s health - mobility issues meant he wasn't able to get out and we felt trapped in our own home. Aaron began to feel really depressed and that created a lot of emotional stress for us both.

"We heard about Passport to Housing from B&NES Council's housing options team. Passport helped us sort out our debts by entering us into a payment plan. This stopped creditors taking enforcement action through the courts and prevented us getting County Court Judgements, making us better off each week.

"Completing a income and expenditure form helped us understand our finances and put a budget plan together. This has made us feel much more confident about dealing with financial matters in future.

"Our journey with Passport to Housing started in March and we moved into our new home in May. It’s amazing... we're so happy. Speechless!  It is so much more than we expected.

"We now have a ground floor flat with wheelchair access, just a short distance from the hospital.

"We'd highly recommend Passport to Housing and have already been telling our family and friends."


Pictured: New Customer Advisor Debbie Brinsmead-Williams (centre) with Sally and Aaron outside their new home.





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