Congratulations to Nanda Walsh of Widcombe in Bath who has won an iPad in our latest MyCuro prize draw.
MyCuro is Curo’s secure customer service portal, where tenants can access their Curo account at a time that suits them as it’s open 24 hours a day.
Tenants are now also able to see their rent statements online, instead of getting them through the post.
We asked Nanda how she’ll be using MyCuro with her new iPad: “It’s good to hear that my rent statements are now online. It’ll be nice to no longer get a paper statement through the letterbox – I’m snowed under with sheets of paper!
“It’s also going to be very handy for keeping an eye on repairs I’ve booked, particularly those likely to take a little longer. I can see what’s been logged which is useful as I wouldn’t otherwise keep a record of these.”
Nanda came to our Residents’ Conference in September and stopped by our MyCuro information stand. Interested in what MyCuro had to offer she registered on the day and was entered into our prize draw to win an iPad.
Curo Digital Inclusion Project Manager, Lisa Walklin said: “We’d love even more tenants to join Nanda and the 3,200 other customers who are already using MyCuro.
“There are lots of great reasons to use MyCuro. You can book a repair, select your appointment date and time, change a booking, view your account balance, make a payment and change your details – whenever and wherever you like.
“If you haven’t yet tried MyCuro, it’s really simple to give it a go. To register just visit my.curo-group.co.uk. All you need to do is fill in a few personal details, including your tenancy number which is shown on every rent statement.
“MyCuro is always open wherever you are, no matter the time!”
For help registering or using MyCuro, visit www.curo-group.co.uk/mycuro or contact us if you need help finding your tenancy number.
Pictured, Digital Inclusion Project Manager, Lisa Walklin (left) presents Curo tenant Nanda Walsh with her iPad.