Disruption to service

UPDATED 4.40pm, 13 November
Following the widespread disruption caused by the Microsoft outage today, we're pleased to say that our systems are now back online and you can contact us in the usual ways.

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We’re currently experiencing disruption to some of our systems due to a global outage affecting Microsoft services.

As a result, we’re currently unable to send, receive or reply to emails, which may mean delays in responding to your enquiries.

Please only call us if you have an emergency. All our other contact channels, including MyCuro, text and LiveChat, are working as usual. More information about how to contact us is available here: Contact us

We’re sorry for any inconvenience and appreciate your patience and understanding while the issue is ongoing.

We’ll share further updates as soon as we have more information.