Makeover your money
If you’re looking to improve your finances in 2025, Sarah Rogers, Curo’s Head of Customer Accounts (pictured below), has some useful tips.
News
Customer Choice winner
Huge congratulations to Michelle Sage, Tenancy Advisor, who won Curo’s Customer Choice award 2024.
What happens during a damp and mould survey?
When you get in touch to let us know that there’s a problem with damp, mould or condensation in your home you’ll be asked some questions by a member of our customer contact team, and they’ll ask you to send in some photos, if possible.
Dealing with damp and mould – our commitment to you
We understand that damp and mould is a concern for many of our customers. We take all reports of damp and mould seriously, and as part of our vision to ensure that by 2034 everyone feels proud about about the quality of their home, we’re committed to tackling any cases that arise.
Damp, mould and condensation – what’s the difference?
What causes damp? Damp is usually caused by some sort of structural issue with the building. For example, a leaking roof, leaking internal waste or supply pipework, failed damp course.
Introducing our Damp and Mould team
We know that damp and mould is a problem across the sector in homes all over the country, and our customers’ homes are no different. At Curo, we’re committed to tackling the issue so that everyone can feel proud about the quality of their home.
Charity of the year
Colleagues at Curo took part in a range of fundraising activities in 2024 to raise more than £6,000 for Young Lives vs Cancer.
Curo colleagues spread festive cheer
Curo colleagues are spreading holiday cheer to people living in the housing association’s temporary accommodation service this Christmas. The Gifts for Good scheme has seen colleagues buying personalised presents for the residents, ensuring they don’t feel forgotten during the festive season.
Winning design
Curo’s annual Christmas card competition is a fantastic opportunity to celebrate the artistic talents of customers.