Does your electricity meter need upgrading?
If you’ve got an old-style electricity meter you’ll ned to make sure it’s replaced by the end of June or your heating and hot water could stop working, and your bills might be wrong.
News
Join our 2025 winter tree planting sessions
We’re once again partnering with More Trees B&NES to plant trees and hedgerows at two of our green spaces in Bath.
Collaborating to train the next generation of builders
We’re proud to be working with local partners at Bath College and the University of Bath to help boost local skills in construction.
10 tips for electrical safety at home
So much of modern living is powered by electricity. From boiling the kettle for the first morning cuppa, to our lights, laptops, phones, fridges, washing machines, cookers, and even our hot water and heating – electricity is central to so much of what we do, day in and day out.
Makeover your money
If you’re looking to improve your finances in 2025, Sarah Rogers, Curo’s Head of Customer Accounts (pictured below), has some useful tips.
Customer Choice winner
Huge congratulations to Michelle Sage, Tenancy Advisor, who won Curo’s Customer Choice award 2024.
What happens during a damp and mould survey?
When you get in touch to let us know that there’s a problem with damp, mould or condensation in your home you’ll be asked some questions by a member of our customer contact team, and they’ll ask you to send in some photos, if possible.
Dealing with damp and mould – our commitment to you
We understand that damp and mould is a concern for many of our customers. We take all reports of damp and mould seriously, and as part of our vision to ensure that by 2034 everyone feels proud about about the quality of their home, we’re committed to tackling any cases that arise.
Damp, mould and condensation – what’s the difference?
What causes damp? Damp is usually caused by some sort of structural issue with the building. For example, a leaking roof, leaking internal waste or supply pipework, failed damp course.
