Homes for Good
The Curo Customer Commitment sets out what customers can expect from us as a landlord. Every three months we report how we're performing against this commitment. The latest report for the period July to September 2020 is out now. You can download our full Customer Commitment here.
Alan Mapston, a Senior Site Manager from the housing association and house-builder Curo, has successfully participated in the National House Building Council’s (NHBC) Pride in the Job Award competition for the second year.
Curo has held a workshop to gather feedback from customers on how we should prioritise our spending on residents’ homes as costs rise. If you couldn’t come to the workshop, you can give us your feedback by taking this short survey. Inflation is currently high because of the rise in energy prices, driven by the war in Ukraine, and the long-term effects of the pandemic, in…
Are you currently online or would like to get online but with the current rises in things like energy bills, are worrying about how you will afford broadband? Do you know you could potentially save money with your current broadband provider or get a good deal under a social tariff. What are Social Tariffs ‘Social tariffs’ are low-cost broadband packages for people…
Curo is surveying customers’ homes in the first step on the journey to make them more energy efficient. We’re working with chartered surveying company MLCS3 to deliver a programme of Energy Performance and Home Condition surveys. Matt Steele, Director of Asset Management and Procurement, said: “This partnership allows us to collect the information that will be…
Curo and LiveWest’s diversity networking event brought together colleagues from across housing associations and related sectors to celebrate Black History Month and discuss how organisations can improve race equality. Guests at the event, at Curo’s headquarters, The Maltings in Bath, heard from three speakers: · Lara Oyedele, President of the Chartered Inst…
Every year, Curo holds a residents’ event where colleagues get together with customers to listen, learn and share ideas. On 10 September we held our traditional annual customer event, Curo’s BIG Get Together. Planning started back in April when more than 300 customers helped to come up with ideas for the event, including the venue, date, timings and what was on offer t…
Housing association and housebuilder Curo, jointly with the Local Authority Building Control Team at Bath & North East Somerset Council (B&NES), have been awarded a high commendation in the West of England regional division of the Local Authority Building Control (LABC) Building Excellence Awards.
At Curo, we’re really concerned about the effects the rising cost of living is having on our customers. We want you to know that support is available and we’re here to help. That’s why we’ve created our new Cost of Living podcast. In each episode, Marianne Rawlins, Communications and Media Manager at Curo, talks to people who can help with everything from money advice to s…
Victor da Cunha, Curo’s Chief Exec, joined Kwajo Tweneboa, housing activist, and Peter Locke, Head of Communities at North Star Housing, on a panel at the Housing Diversity Network Walk Your Talk conference on Monday 10 October at a session on listening to residents. “It was a pleasure to hear Kwajo tell his story first hand and hear what drove him to share his experien…
