News

Get support on Council Tax rises

Council Tax bills are set to rise from April 2023, but support may be available to you. Sarah Rogers, Curo’s Customer Accounts Manager, answers some common questions. What is Council Tax? Council Tax is an annual fee you pay to your local council. The cost is set by your council and goes towards funding local services, such as rubbish collections, transport, parking, and…

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Time to get EGG-sited

Show off your creative side in our 2023 VoiceBox Easter bonnet competition. To get involved get in touch with us at VoiceBox@Curo-group.co.uk and request your FREE Easter bonnet starter kit. We would like you to get creative and add your own items to your bonnet to make it EGG-stra special, unique and eye-catching. To enter head over to the VoiceBox forum competition p…

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Curo plants 900 trees across its estates

Curo is celebrating the end of a successful tree-planting season, which has seen 900 trees planted across its estates. Tree-planting season runs between November and March, when trees are dormant. The success rate of trees planted during this time greatly increases. Curo replace every tree they fell, though not always in the same place or with the same species. Sen…

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“The Money Advice service is a godsend”

Curo customer Brigid Nolan describes how Andrea Wyithe, our Money & New Customer Advisor, helped to transform her finances. Brigid says: “I’m so grateful to Andrea. I’m 65 years old and I’ve had a hard life, with a lot of health issues. I was struggling with my rent and had fallen into arrears, when Andrea contacted me to see if she could help. “We made an appointment for Andrea t…

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Celebrating International Women’s Day

To celebrate International Women’s Day, we asked Julie Evans, Curo’s Executive Director of Property Services, what it’s like to be a female leader in housing. What made you embark on a career in housing? It was never my ambition to work in housing, simply because I never thought of it as a career. I was in my second year studying English Literature at Swansea University w…

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Investing in our customers’ homes

Curo has committed to spending £142m on customers’ homes over the next 10 years through our new long-term property investment plan.

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Listening to Curo's Customer Diversity Group

Curo’s Customer Diversity Group is an important way for us to listen to residents from ethnic minority backgrounds. Our latest session took place online on Wednesday 22 February. Customers told Curo’s recruitment and training colleagues about what we’re doing well and how we can improve our customer service. We’ll now use this feedback when we plan our training…

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Listen to episode four of the Cost of Living podcast

In our latest episode, Tania Reason, Benefits Advisor at Curo, talks about the benefits that customers may be missing out on. It’s easy to get lost in the complex benefits maze, but the Money Advice service has the latest information on what support is available. Tania explains how she’s there to support customers every step of the way in their applications. “If you’re e…