Homes for Good
Over the past 12 months, our Resident Engagement team — Hannah and Neil — have been out across our communities, meeting customers, listening to concerns and offering support. In that time, they’ve completed 82 Community Catch Ups and spoken with 915 households.
Our Resident Engagement team will be out and about again over the next few weeks with our regular Community catch-ups - keep an eye on your inbox for updates.
This year we are proudly supporting Wiltshire & Bath Air Ambulance (WBAA) as our Charity of the Year!
The office at The Maltings and our contact centre will be closed on Good Friday and Easter Monday. If something is urgent, you can still reach us - just call 01225 366000 to be put through to our emergency service.
We work hard to make our estates safe and popular places to live. So, it’s important the outside areas we’re responsible for are also a nice environment for everyone. Grounds maintenance is done throughout the year, but it increases between March and October, as this is when most greenery does its growing.
With the days getting longer and the sunshine finally making an appearance, Spring is the perfect time to step outside and celebrate the places we call home. We’re excited to launch our Spring Photography Competition, inviting you to share what makes your neighbourhood special.
Thanks to everyone that joined us at the Facebook Live session on 18 February. It was great to host one of these lively interactive sessions again and we were really pleased with the number of customers getting involved with questions and comments. Please join us again for our next Facebook LIVE in April.
Great news for our residents in Twerton and Whiteway The next phase of the government’s Pride in Place Programme is being rolled out, bringing up to £20 million of funding to Twerton and Whiteway.
Updated information about rent and service charges for the coming year is currently landing on doormats and in inboxes. You may be wondering why changes are happening, and what they cover.
Scam calls have become a frustrating part of modern life, but you don’t need to be an expert to stay safe. With a few simple habits, you can confidently deal with unexpected calls and avoid falling into common traps.
