SignVideo

By clicking the button below, you will instantly connect to one of SignVideo’s team of BSL interpreters who will then relay the call to Curo's service team.

Frequently asked questions

How do I use SignVideo?
There are two ways you can use SignVideo:

• SignVideo App: Download the SignVideo app. Please see signvideo.co.uk/download for more information. When you open the app, you will see the SignDirectory. Scroll through the SignDirectory to find the service you want to call. Click on the button for your chosen service and a SignVideo interpreter will appear on your screen to interpret your conversation.
• SignVideo Web: Click on the button on the page to call the service you want to reach. A SignVideo interpreter will appear on your screen to interpret your conversation.

What do I need?
To use SignVideo, you will need three things as minimum requirements:
1) Device/App: They can be the following: Windows PC app, Apple Mac app, iOS app, Android app, SignVideo Web
2) Webcam: plug-in or built-in.
3) Good internet connection: For the best experience with SignVideo, you'll need a minimum 2mbps upload and download internet speed. Your internet connection can be any of the following: 4G or 5G mobile network, plugged in broadband/ethernet or WiFi.

How can I get support?
To resolve any issues you have, please check SignVideo's FAQs page here. Alternatively, email their technical support team directly at help@signvideo.co.uk