About Livewell sheltered housing

Livewell is the service we provide for customers living in our sheltered housing accommodation in Bath and North East Somerset, who are in receipt of housing benefit, pension credit or universal credit.

Livewell is a flexible service for customers living in our sheltered accommodation. Livewell Officers are available to provide targeted support based on the principle of short term, task based and time limited actions. These are intended to provide low level health and social care interventions. Our service includes support with;

-      Budgeting money

-      Practical advice on repairs

-      Care assessments and OT referrals

-      Staying healthy

-      Maintaining mental & physical wellbeing

-      Understanding benefits / applying for eligible benefits

-      Attending medical appointments via patient transport, taxi or in person

-      Accessing specialist services

About the service

All customers pay £4.70 a week for a pendant alarm providing 24 hour emergency assistance. Customers have an induction when they move in to identify the support level needed and then an annual review is carried out to assess changing needs. Customers living independently will remain on the Livewell service and customers requiring greater support will be moved onto our Livewell+ service for task based, time limited support.

If you require regular weekly support, someone to visit for a cup of tea and a chat, or to take you out or even help with your shopping we also offer a paid for sheltered service, download the leaflet below to find out more.