Message dated: 2pm, 24 August 2022
I'm pleased to confirm that the alarm system delays that we contacted you about on 18 August have been resolved.
Our partners Appello Careline were able to fix the technical problems and we have undertaken a comprehensive programme of testing over the last few days so that we are assured that they are working again fully.
Calls are again being connected within normal timescales.
If you need support from your push button alarm service, you can confidently revert to using the systems in place in your home.
If you have any queries, please do not hesitate to contact your Support Worker.
We are sorry for any inconvenience during this difficult time. Please get in touch with us if you need any additional support.
Andy Russell
Service Manager, Curo Choice
01225 366000