Written by: Marianne Rawlins, Communications Manager
Our Tenancy Compliance team works closely with Avon and Somerset Police, with two Police Community Support Officers (PCSOs) working alongside Curo colleagues in our offices each week.
The partnership supports our aim of helping to build communities while improving response times in cases of anti-social behaviour.
Gary Williams, PCSO, says: “I usually come into Curo’s offices around three times a week. It’s a really good collaboration that works well. Together, we’re problem-solving and helping to keep communities safe.”
“The police and Curo’s anti-social behaviour policies overlap hugely, so working closely with the PCSOs helps us to be consistent in our actions,” says Mils Vaughan, Compliance Advisor at Curo. “Developing good relationships with the neighbourhood teams is important, and sharing information between the two agencies helps us to react to incidents quickly and efficiently.”
Our Tenancy Compliance team also holds regular strategic-level meetings with the Police Chief Inspector to discuss how it can work towards shared goals, such as a plan to prevent violence against women and girls.
Every Wednesday, the team meets with the police to discuss priorities and understand pressure points. This helps keep communities at the forefront of all the team’s activities and push through resolutions.
Through the partnership, we supported the introduction of Operation Trespass to counteract cuckooing and county lines drug dealing.
“It’s incredibly valuable to have the police working hand-in-hand with my team,” says Andrew Snee, Curo’s Director of Tenancy Management and Compliance. “We’re not just working together when things go wrong; our long-term partnership means more rounded support for customers, helping to keep the communities we serve stronger and safer.”
Scott Hill, Avon and Somerset Police Chief Inspector, says: “We really value the strong relationship we’ve built up with Curo over many years. It enables us to work together and positively find solutions to any problems that arise. We both have the same goal: to make B&NES the best place to live, work and visit.”