This survey is about your home, how you live in it and how you keep it warm and dry.
We really want to improve how we deal with reports of damp and mould and your answers will help us with this.
We know that the cost of gas and electricity is a worry for lots of people at the moment, and we want to learn more about this and how it could impact you. Cooler homes are more likely to suffer from condensation and mould, and there are some questions about this too.
If you complete this short survey by Wednesday 16 February 2022, we’ll enter you into a prize draw to win a £200 Love2shop voucher or one of two £50 Love2shop vouchers.
Thank you very much for taking part and helping to shape our service improvements.