Written by: Jess Graziano, Communications Officer
Resident Wayne Button tells us about his community and the benefits of having a Livewell Officer.
Wayne Button, an ex-mechanic and welder from the Bath area, has found peace and safety living in his sheltered home, after spending time living in a van. Wayne lives in one of Curo’s sheltered homes schemes in Peasedown St John.
What brought you to this home?
“I used to live in my van, but during the winter I got very cold and needed help from the local mental health team. They put me in touch with Curo. It was such a relief.”
What’s your favourite thing about living here?
“It’s really nice and peaceful, I feel safe here. I didn’t feel safe in my van.”
What does your Livewell Officer, Sue Harvey, help you with?
“Sue is great, she’s so nice. She always helps me with paperwork and bills. Sometimes she helps get me to the doctors when I need to go. She’s at the other end of the phone if I’m having a bad day.”
Have you noticed any positive changes in your wellbeing since living here?
“Definitely. I can control my environment here. I suffer with breathing problems, and living here means I can have everything how I like it. It’s made a big difference to my health.”
Has your Livewell Officer ever gone above and beyond for you?
“When I first moved in two winters ago, she knew I was struggling badly. Without hesitation, she went up to the shop and bought me some food to help me out. She’s such a kind lady.”
What’s your community like?
“The neighbours are friendly. It’s nice to know you’re not alone and there’s always someone pottering about to say hello to.”
Would you recommend Curo’s sheltered housing to others?
“Yes, absolutely. I love living here, it’s given me more stability and confidence knowing I can reach out to my Livewell Officer if I need to.”
What is the Livewell Service?
Livewell is the service Curo provides for customers living in our sheltered housing accommodation in Bath and North East Somerset, who receive Housing Benefit, Pension Credit or Universal Credit.
Livewell Officers are available to provide targeted support based on the principle of short term, task-based and time-limited actions.
Our service includes support with: budgeting; practical advice on repairs; care assessments and occupational therapy referrals; maintaining mental and physical wellbeing; applying for benefits; attending medical appointments; accessing specialist services.