“When I leave Norman’s house, I always have a smile”

Kate Pearce and Norman Clarke

Pictured above: Support Worker Kate Pearce and resident Norman Clarke have a great relationship

Curo’s Independent Living Service helps Norman Clarke stay living safely in the place he’s called home for 60 years

Norman Clarke has lived in his Curo home for more than 60 of his 93 years. His neat and tidy two-bed in the Moorlands area of Bath is filled with happy memories. Photos of the family he brought up here cover the walls, along with smiling pictures of his grandchildren and great grandchildren. He takes great pride in his garden, where he loves to sit in the sunshine or tend to the roses and fuchsias he grows.

Curo’s Independent Living Service helps Norman to stay living safely in the place he’s called home for most of his life. The service provides an experienced and dedicated support worker to help customers with everything from applying for benefits to doing the weekly shop – and much more.

Staying active
Through the service, Norman’s Independent Living Support Worker, Kate Pearce, gives him practical and emotional support. “Every week, I take Norman to do his weekly shop – it’s a chance for him to get out and keep active. I also help with any life admin tasks he needs to do, whether that’s paying his bills or applying for benefits. For example, we helped Norman to get back hundreds of pounds he was owed by his energy supplier.”

Kate finds her job helping customers like Norman fulfilling. “Week by week, you get to know more about customers’ needs,” she says. “You build up a lovely relationship and want to do the very best you can for them.

“When I leave Norman’s house, I always have a smile and he does too.”

Contact Curo for support
If you or a loved one need support to stay living independently at home, Curo’s Independent Living Service is here to help. It can be used by anyone who needs support who is over the age of 18, if they live in Bath and North East Somerset, Bristol, South Gloucestershire or North Somerset.

Call Curo on 01225 366135 or email ILS@curo-group.co.uk and find out how the service can help.

Quote the discount code ILSSOC to get two weeks free of charge. This offer is valid until 30 June 2023.