In the past we’ve used a mix of contractors and our own employees to carry out cleaning services in shared areas of your building and estate. Since January 2023 we’ve started using only our own employees to provide these services.
Cleaners who previously worked as contractors have had the option to become Curo employees. Some of those contractors have chosen not to transfer to Curo so we’re a little short-staffed right now while we fill those vacancies.
This means that in some estates we’re having to miss some cleaning visits. If this happens where you live we’ll adjust your service charges. You won’t be paying for any missed cleaning visits.
We’re sorry if your cleaning service is disrupted. We expect to have a full team of cleaners up and running very soon.