We’re closed from 8pm on Friday 22 December. We’ll be open as usual from 8am on Tuesday 2 January.
If you need an emergency repair you can still reach us outside these hours – just call our main number 01225 366000 to be put through to our emergency service. If you live in sheltered housing or use our Independent Living Service please use your pendant alarm in an emergency. If there’s a fire in your home call 999.
MyCuro – your online customer portal – is available all over Christmas 24/7 for you to manage any everyday enquiries you have with Curo.
MyCuro is a convenient way to book in a job with us, and appointments booked via MyCuro have exactly the same priority as those booked over the phone.
We’ll respond to you as soon as we can. We’ll be very busy in the first half of January. Our target to respond to non-urgent emails is within the first two weeks of our offices reopening. Thank you for your patience while we prioritise urgent work and our most vulnerable customers.
Our phone lines will be busier than usual when we reopen on 2 January. If you need to contact us you can also reach us via WhatsApp, SMS and LiveChat.