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Condensation & damp



Condensation is caused by the air in your home being too wet. Air always contains a certain amount of water. The warmer the air the more it can hold. When the air is cooler, moisture is released to surfaces such as windows, walls and mirrors.

What causes condensation?

There are three main causes:

  • Too much moisture is produced in your home
  • Not enough ventilation for air to move around
  • Your home/room is too cold

What can I do to reduce condensation?

Ventilation: make sure all vents are open. Never block up or cover air bricks, flues or ventilators.

Windows: whenever possible, open your windows slightly to air your home. Where fitted, keep the trickle vents open on your windows.

Outside: remove any items such as bicycles and bin bags from against your home. These items prevent ventilation and sunlight from warming the walls.

Kitchen: when washing clothes or cooking keep the door closed and open windows. Keep lids on pans when cooking and use extractor fans where fitted.

Heating: keep your home warm. Warm air can hold more moisture causing less condensation to form on surfaces. This is particularly important in the winter months as the colder weather can reduce the temperature in your home much quicker. If you’re not sure how to use the heating controls in your home ask us for an information pack.

Bathroom: run the cold water for a bath before the hot water. Close the bathroom door and open the window while filling to reduce the spread of steam. Use the extractor fan where fitted.

Furniture: leave a gap between your furniture and outside walls. Do not over-fill wardrobes, cupboards and chests of drawers as this creates air pockets. Avoid putting mattresses directly on the floor.

Drying clothes: when the weather allows, always dry your clothes outside. If you use a tumble dryer, make sure the moist air is piped outside. Do not dry clothes on radiators. Instead place them on a clothes rack in a cool room with the door closed, window open and extractor fan on where possible.

Loft: for safety reasons, and to avoid blocking ventilation or damaging loft insulation you shouldn’t access the loft.

What should I do if I see mould is forming?

Condensation can cause mould. Mould takes the appearance of small black, grey or green spots on the wall or other surfaces in your home. If you find mould then complete the following steps:

1. Wash the affected area thoroughly. Use non-ammonia soap or detergent, or a commercial cleaner in hot water and scrub the entire area affected. Use a stiff brush or cleaning pad on uneven surfaces.

2.Rinse and dry. Use a damp cloth to rinse any residual detergent off the treated surface.

3. Disinfection. Only use disinfectant once you complete steps 1 and 2. Use a fungicidal product and wash the affected surface. Follow the instructions carefully including all safety guidance.

4. If you have one available, use a fan heater until the area is completely dried out.

I've done all of the above but mould continues to be a problem:

If you have tried all of the things mentioned to reduce condensation but you are still finding mould growth, please contact Curo. We’ll visit your home within seven days to assess the problem. After the inspection or survey, we’ll write to you to tell you about the findings and the course of action required to resolve the problem.

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