Support available this Christmas

Fri, 05 Dec 2025 17:05:13 Z

Christmas can be a magical time, it can also be hard, stressful and very expensive.

Our Customer Accounts Team are here to help any Curo customers experiencing a difficult time financially. So, If you’re not sure where the money’s coming from to cover the essentials, the Christmas extras and the rent this month, please get in touch. Call 01225 366316 or email customeraccountshelp@curo-group.co.uk.

We know it can be hard to ask for help, but you’ll get a supportive and sympathetic response from one of our amazing colleagues - someone able to offer practical help to improve your situation. They’re experts at dealing with financial difficulty and are trained to help with problems arising from debt, including money owed to loan sharks.

They can also make sure you’re getting all the money to which you’re entitled. They're also incredibly well connected and can put you in touch with a huge range of local services offering support and advice. In Bath & North East Somerset, that includes a network of warm spaces and a service to find affordable or emergency food.

Connect Bath will offer Christmas lunch to 150 local people who would otherwise be alone at Christmas. You can find out more about how to apply and how to volunteer on their website.

Your local council hosts a directory of services and advice to tackle cost of living pressures - follow the links to find out more.
Live Well Bath & North East Somerset
North Somerset
Bristol City Council

Episode 5 : Answering your money and benefits questions

Wed, 05 Apr 2023 13:51:11 Z

This episode we welcome back Sarah Rogers, Curo’s Customer Account Manager, to answer some of your questions on benefits and money matters.

We asked customers via email to send in their questions, for a chance to win £25 in Love2Shop vouchers. Congratulations to Flaciah, who was picked at random to win. Thank you to everyone who sent us their questions and sorry if we didn’t get a chance to answer yours on the podcast.

Please remember, if you have any money worries, our Money Advice service is here to help, with everything from money management to accessing benefits. Contact us either by phone on 01225 366000, or by email: customeraccountshelp@curo-group.co.uk. We really want to help.

Curo · Episode 5: Answering your money and benefits questions

If you have any ideas for topics you’d like us to cover in future episodes of the Cost of Living podcast, please email us at communications@curo-group.co.uk

Curo News

Support available this Christmas

Episode 5 : Answering your money and benefits questions