Universal Credit and the 53-week year

Wed, 08 May 2024 15:28:03 Z

The Department for Work and Pensions (DWP) has confirmed that customers who receive Universal Credit will need to pay an extra week’s rent in March 2025. This is despite Curo campaigning alongside the National Housing Federation, which represents housing associations, to ask the DWP to change a rule behind the additional payment.

The payment is due because in a normal year Universal Credit pays for 52 weeks of rent. There are 52 Mondays in a normal year, meaning 52 weekly charges. But every five to six years, there are 53 Mondays in a year instead. 2024/25 is one of those years. The issue is that Universal Credit payments only recognise 52 weeks of rent. Customers on Universal Credit will need to pay this extra week themselves.

If you receive Universal Credit, please contact us. Our Money Advice team has access to grants and funds that can help you pay for this extra week. Don’t wait until next year, get in touch now so that we can find you a solution and put your mind at rest. Call us on 01225 366000, or email: customeraccountshelp@curo-group.co.uk.

Episode 5 : Answering your money and benefits questions

Wed, 05 Apr 2023 13:51:11 Z

This episode we welcome back Sarah Rogers, Curo’s Customer Account Manager, to answer some of your questions on benefits and money matters.

We asked customers via email to send in their questions, for a chance to win £25 in Love2Shop vouchers. Congratulations to Flaciah, who was picked at random to win. Thank you to everyone who sent us their questions and sorry if we didn’t get a chance to answer yours on the podcast.

Please remember, if you have any money worries, our Money Advice service is here to help, with everything from money management to accessing benefits. Contact us either by phone on 01225 366000, or by email: customeraccountshelp@curo-group.co.uk. We really want to help.

Curo · Episode 5: Answering your money and benefits questions

If you have any ideas for topics you’d like us to cover in future episodes of the Cost of Living podcast, please email us at communications@curo-group.co.uk

Curo News

Universal Credit and the 53-week year

Episode 5 : Answering your money and benefits questions