https://www.curo-group.co.uk/news/ Articulate, blogging built on Umbraco 24100 https://www.curo-group.co.uk/news/news-stories/customer-choice-winner/ news Community homepage <p class="exec_text">Huge congratulations to Michelle Sage, Tenancy Advisor, who won Curo’s Customer Choice award 2024.</p> <p class="exec_text">Our annual Customer Choice Award is your opportunity to tell us all about the Curo colleagues who have gone above and beyond for customers. This year we received almost 100 nominations, and we asked a panel of customers to take on the difficult task of selecting our runners up and overall winner.</p> <p>Michelle (pictured below), was selected for her work with customers who were in the process of mutually exchanging their tenancies. She supported five different families throughout the process, each with their own complex circumstances.</p> <p><img src="https://www.curo-group.co.uk/media/zxmbysgz/image-4.jpg?rmode=max&amp;width=544&amp;height=368" alt="Michelle Sage has white blonde hair, a big smile and red lipstick." width="544" height="368" data-udi="umb://media/480cd9cb77d94139b0d835aac7fc3f49"></img></p> <p>Here’s what our customers said about Michelle:</p> <p>“Michelle is one of a kind. The most thoughtful, supportive, person-centred colleague I have ever come across. She spent her time supporting us, guiding us, giving us all the help you could possibly ask for and more.”</p> <p>“Michelle is an asset to your company.  There are so many reasons why I voted for Michelle – for her support and the empathy she has shown to all of us. What an angel you have.”</p> <p>“Michelle was extremely empathetic and understood the nature of the residents’ difficulties. Thank you, Michelle.”</p> <p>“Michelle was fantastic all the way through and kept me informed throughout. She went above and beyond.”</p> <p>Our runners up were: Wayne Henry, Customer Accounts Manager; Sarah Bayliss, Livewell Officer; and Danni Kilcoyne, Compliance Manager.</p> <p>Michelle was selected for her incredible efforts helping each family with the exchange process, tailoring the experience of the service to each of their individual needs.</p> <p>Thank you to our customers for their nominations, to our winner Michelle Sage and to all our runners up for the brilliant work you do.</p> <p> </p> Wed, 15 Jan 2025 14:28:25 Z 2025-01-15T14:28:25Z 22360 https://www.curo-group.co.uk/news/news-stories/customer-choice-award/ news homepage <h4><strong><span>Who will you nominate for this year’s Curo Customer’s Choice Award?</span></strong> </h4> <p aria-level="2"><span data-ccp-parastyle="heading 2">If you’ve been impressed by one of our Curo colleagues – whether they’ve fixed something brilliantly for you, solved a problem, or been supportive in a time of need – why not nominate them for a Customer Choice Award?</span> </p> <p aria-level="2"><span data-ccp-parastyle="heading 2">Our annual award is designed to celebrate great customer service. Last year, the winner was Danny Nieves (pictured above, left) a tradesperson in Curo’s repairs team who’d supported a customer when they were in need of emergency care. </span> </p> <p aria-level="2"><strong>If you’d like to nominate someone for this award, <a href="https://voicebox.curo-group.co.uk/oa/880983">please complete the survey here</a> before Friday 25 October.</strong></p> <p> </p> Thu, 26 Sep 2024 12:05:00 Z 2024-09-26T12:05:00Z