Curo News

Social housing regulator shares Curo inspection judgement

Wed, 30 Jul 2025 11:15:28 Z

The Regulator of Social Housing (RSH) has today published its latest assessment of Curo

Its judgement is based on an inspection carried out over several months earlier this year. The RSH looked at all aspects of the organisation and the services we provide to customers.

The report provides a rigorous and independent overview of our strengths and areas for improvement. Click here to read the report on the government’s website.

The RSH gives social housing providers a grade in three categories. Grades can range from one to four, with one being the best. Curo’s grades are:

Governance: 1
Financial Viability: 2
Consumer Standards: 1

Curo’s Chief Executive, Victor da Cunha, said:

“We’re in year one of a 10-year plan, developed in partnership with customers to move Curo forward and strengthen our services. This judgement shows we’re on the right track and I’m hugely grateful to everyone who’s helped to get us here. It’s really encouraging, but for me it’s only going to be truly meaningful if we build on it, continue to improve the quality of our homes and bring about real improvements for our residents.”

Fire crews complete safety training exercise at Bath’s tallest building

Wed, 21 Jun 2023 09:19:31 Z

On 15 June, crews from several Avon Fire & Rescue stations took part in a fire training exercise at Bath’s tallest building, the Curo-owned Berkeley House in Snow Hill, Bath.

More than 20 fire fighters took part in the event where crews practised their response to a fire in a tall building and tested life-saving equipment at the block.

Colleagues from Curo’s fire safety teams were on hand throughout the evening to answer questions and talk to residents about building safety.

Curo’s Senior Property Safety Manager Tom Battersby said: “Safety is our number one priority and we work closely with Avon Fire & Rescue on training exercises like this one at Berkeley House so that we’re all as prepared as possible for a real emergency.

“I particularly want to thank Berkeley House residents who’ve done a great job at keeping the stairwells and corridors clear of fire hazards and obstacles.

“While we were there we had some useful conversations with residents about building safety and were able to talk about what we’re doing as a landlord to keep people safe, and what residents can do too.

"It was great to see local children get involved too by having a go at operating a fire hose and giving the estate a good soaking!”

Thanks to everyone at Snow Hill for their patience and cooperation while this important safety exercise took place.

Curo owns three high-rise buildings in the region, with the 10-storey Berkeley House being the tallest. We have a rolling, multi-million pound programme of fire safety investments across all our blocks of flats and recently completed a major project at Berkeley House to renew all the fire doors across the building and ensure other fire stopping measures are in place to prevent smoke and fire from spreading.

We provide all residents living in blocks of flats with detailed information about fire safety. If you're worried about building safety, please contact us here or at firesafetyteam@curo-group.co.uk.

Fire training exercise at Berkeley House, Snow Hill - Thurs 15 June 2023

Thu, 01 Jun 2023 13:57:34 Z

Avon Fire & Rescue Service (AFRS) will be carrying out a fire test and training exercise at Berkeley House, Snow Hill on Thursday 15 June between 6:30pm-8:30pm.

If you're in the area you may notice a lot of activity with fire engines, ladders, hoses and fire officers in and around the building.

Please don’t be alarmed. This is a routine exercise that will check important safety features of the building and help AFRS to respond swiftly and effectively to any real emergency, keeping residents safe.

There’s no plan to sound a fire alarm and residents won’t be expected to leave their apartments.
Around 20-25 fire officers will take part, with 2-3 fire engines on site.
They’ll be using long ladders and will run hoses up the staircase to test the dry risers (the pipes and valves that supply water for fire fighting).
AFRS will keep disruption to a minimum, however we ask residents of Berkeley House to please take care when using stairs and entrances.

Talk to us about building safety

Curo colleagues will be on hand throughout the evening if residents and local people would like to ask any questions or chat to us about building safety. We’ll set up a small Curo gazebo close to Berkeley House. Members of AFRS will also be available to chat once they’ve finished their exercise at around 8:30pm.

We are writing to all residents of Berkeley House and putting notices up around Snow Hill to help share this information. If you have any questions or concerns in advance, please contact Curo (ask for our Fire Safety Team).

Thanks for your cooperation.