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Storm Eunice advice - Mon 21 February



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Stormy weather is expected to continue this week. Please read and follow the Met Office’s advice here and continue to take care when going outside while weather warnings remain in place.

For any emergencies, call 999.

As you’d expect we’re very busy clearing up after the storms. Our Estates team are working hard to get our neighbourhoods back to their best. Please help where you can by clearing up recycling and report problems in your area by emailing estates@curo-group.co.uk

If you have a repair appointment already booked for Monday 21 Feb, it will take place as planned.

The storms have brought down many fences. We're prioritising repairing fences that pose an immediate risk to health and safety. Non-urgent repairs to fences may take us a while longer, so please bear with us.

Stay informed

Have you experienced a service disruption? Here's who to call:

Power cuts:

If there’s a power cut, your electricity distribution company will lead on restoring power and you should contact them on 0800 6783 105 or 105 if you’re affected. Western Power Distribution’s website has information about power outages and how to be prepared.


For water related issues such as a burst water main call 0345 702 3797 for Bristol Water, or 0345 850 5959 for Wessex Water.


For gas related emergencies like a gas leak call 0800 111 999 to speak to the National Grid.

Telephone service:

If you're experiencing telephone service issues call Openreach on 0800 023 2023.

Stay safe.

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