The Avon and Somerset elected Police and Crime Commissioner, Sue Mountstevens, met with colleagues and customers from Curo to talk about how victims of anti-social behaviour and domestic abuse can be better supported.
The Commissioner was impressed by the work Curo does across the West of England to support victims, and requested a visit to discover how Curo runs their valuable service.
We are the first housing organisation the Commissioner has visited and she praised our approach, saying: “For victims to be given the best support we need lots of different agencies to work together. It’s great to see how Curo are working with local authorities and our police service to get the best results for victims of anti-social behaviour and domestic abuse. They have put some innovative measures in place and I hope that other local organisations will look to this work as an example of good practice and effective leadership.”
We manage 12,000 homes across the West of England and are pioneering new ways of supporting victims, working with police and other local agencies. Julie Evans, Director of Neighbourhoods at Curo, said: “We have built great relationships with the police and other agencies in our areas to make sure we provide the best possible service to victims when they need us. One of our priorities at Curo is to support the growth of happy, safe and popular neighbourhoods. We were pleased to be able to share our successes and some of our challenges with the Commissioner and we look forward to working together to increase support for victims in the future.”
One of the plans the Commissioner discussed with us is our project to set up emergency safe housing for victims who need to flee their situation in a hurry. Andrew Snee, Head of Tenancy Solutions, said: “It is vital that emergency housing is available and is as easy as possible for people to use. When victims reach crisis point they need somewhere they can be safe and begin to re build their lives.”
Photo: Sue Mountstevens with (left to right) Juliette Parsons from Julian House, Andrew Snee – Interim Head of Tenancy Solutions at Curo, Susan Banks – Tenancy Solutions Case Manager at Curo, Sue Dicks from Bath and North East Somerset Community Safety Team and Louise Swain – Executive Director Customer Services at Curo.