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Pilot refurbishment project wins national award



A project trialling new design ideas for Curo's shared areas took first prize in the 2018 National Housing Maintenance Forum Awards held in Birmingham on 23 January. The refurbishment work was piloted at an apartment block in Twerton, Bath, and has been given the thumbs-up from local residents.

Curo Executive Director of Property Services, Shaun Carr, said: “Creating great properties and places, like the new-look communal spaces at Linley Close, is a key part of our five-year strategic plan. We worked closely with customers on this refurbishment project in Twerton and we’ll be talking to customers elsewhere about how we can improve their communal areas.”

Calvyn Scott (pictured) lives in a ground floor apartment at Linley Close: "It’s lovely – really nice. Curo did the work so quickly and everyone who comes here says how good it looks. It feels so premium - really spacious and clean. I do feel proud to live here."

Calvyn's neighbour John Sawyer shares a first-floor apartment with his partner and one well-behaved cat: "It feels a lot more homely now coming through the front door. It’s cleaner and lighter and feels a whole lot better. Other residents are keeping everything clean too."

Curo Senior Surveyor, Paul Morgan, said: "Little did we know the reaction we would get on completion of the project. Since completing these works the communal areas have been kept spotless by the customers and all seem to be proud to live within this block. Even the local postie went back to his office with pictures and took bets on where his colleagues thought the pictures were from."

We'll be using this pilot project and customer feedback to plan how we refurbish communal areas in the future - aiming to strike the right balance between providing a high standard of design along with value for money for our customers.

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