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How will digital technologies give Curo customers more choice & better service?

Over the last five years or so we have seen many digital technologies become proven in sectors across the UK and beyond. While we aren’t all going to be replaced by robots tomorrow, many of the futuristic ideas that have been talked about are here today. We’re at the start of this journey but are very clear on a few things – we want to provide our customers with a range of choices for how they get in contact with us, and we want to improve our services.

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Transformation – the first five years

Seven ways to business transformation Donna Baddeley joined Curo five years ago with a brief to transform a collection of three housing associations into a single, modern organisation with one mission. In her final blog post before she takes up the reins as Chief Executive of Valleys to Coast Housing Association, Donna takes a look at seven areas that have been key to Curo’s transformation…

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A day in the life of a Curo gas engineer

Matt Taylor started his career in a plumbing and heating apprenticeship before joining Curo as a fully-qualified Gas Safe and Oftec Oil registered engineer. For 2017 Gas Safety Week, Matt described what a typical day in the life of a Curo gas engineer looks like...

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Passport to Housing – a year of transformation

Curo’s Passport to Housing service has had another fantastic year. Here’s what a difference (another) year makes to customers’ lives. Passport to Housing is a free and confidential service we offer to people bidding for social housing in Bath & North East Somerset.

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Trialling smart ways to save energy

Curo’s Asset Management Team has been looking at innovative ways to tackle fuel poverty and deliver the goal of providing homes that meet our SHAW criteria (Safe, Healthy, Affordable & Warm). At Curo we’ve been following the success of a smart thermostat called Switchee for some time, having been involved in its inception.

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Helping people out of hospital & back home

Hospital 'step-down' services provided by housing associations like Curo are freeing up stretched NHS resources and helping people leave hospital sooner, explains Curo Director of Health, Care & Support, Harriet Bosnell...

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Why a cable car is right for Bath

"Thriving communities need access to jobs, to school and colleges, to shops, leisure, cultural events and, of course, affordable, reliable public transport..." Read why a cable car is right for Bath in this article by Curo Chief Executive, Victor da Cunha, first published in Inside Housing.

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