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About Livewell sheltered housing



The service we provide for older people living in our sheltered housing in Bath and North East Somerset changed on 1 October 2016.

We introduced a new support service called Livewell. Livewell offers a more flexible service to meet customers’ needs. It ensures support is better targeted on the most vulnerable and those with complex needs (through Livewell+) and it offers a programme of activities and events through hubs in our sheltered housing.

From 1 October 2016 everyone living in sheltered housing, including those receiving benefits, will now have to pay the £3.60 weekly personal alarm charge.

  • These changes affect all customers whose support is funded by Bath & North East Somerset Council.
  • These changes do not affect Curo’s private customers in sheltered housing who fund their own support.

Find out more

We wrote to all affected customers and provided the following information sheet which answers the frequently asked questions:

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